Letter to the editor: Honor emergency dispatchers during second week in April
Updated: March 29, 2012 3:42PM
I am writing this letter regarding an important group of professionals who work behind the scenes alongside police and fire departments.
These are the people who dispatch your police, fire, and emergency medical services.
They are responsible for answering your calls and sending help when needed. Emergency Telecommunications Specialists are specially trained to provide life-sustaining instructions such as childbirth, CPR and Heimlich instructions while at the same time dispatching emergency personnel to help.
These professionals work day in and day out (24 hours a day, 365 days a year), to ensure the health and safety of the citizens in the communities they serve.
These communities include Des Plaines, Park Ridge, Niles and Morton Grove. They perform their duties with passion, dedication and commitment.
Now is the time of the year to honor these professionals.
The second full week of April, which is April 8-14 this year, is designated as National Telecommunicator Week.
Please take some time to honor these individuals by alerting your readers to this very important week and encouraging them to think of their telecommunicators and all the “behind the scenes” work they do.
Thank you very much.
Diane Constanty
Shift Supervisor
North Suburban Emergency Communications Center
Des Plaines


