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The 911 North Suburban Emergency Communications Center in Des Plaines serves as the first link between police and fire responders. | Joe Cyganowski~for Sun-Times Media
Dispatcher Joe Romano takes a call at the 911 North Suburban Emergency Communications Center in Des Plaines. | Joe Cyganowski~for Sun-Times Media
Emergency dispatcher Mike Loconsole mans his station April 26 at the 911 North Suburban Emergency Communications Center in Des Plaines. | Joe Cyganowski~for Sun-Times Media
Though the term “first responders” is typically associated with law enforcement, fire and medical teams, emergency 911 dispatchers are increasingly being hailed as the very first first-responders. “In any major catastrophe, the one thing that is most important is communications,” said Sherrill Ornberg, executive director … Read More
